REVISED LAUNDRY CARD REFUND INSTRUCTIONS

Dear Homeowners … As previously posted, the payment process for our washers and dryers changed on September 30th and the laundry cards you may have in your possession can no longer be used. 
 
If you would like a credit or refund for the remaining balance on your card, you can do the following:

• If you plan to use the CALECO CleanMobile app and you have downloaded it to your phone, please fill out the attached form and include the email address your associated with the CleanMobile app.  Mail the form along with your laundry card(s) to the address shown on the form. The balance on your card will be credited to your CleanMobile account.  This amount will be in addition to the $5.00 bonus balance you will receive for downloading the app.  (You do not need to include your mailing address.)​
• If you don’t plan to use the mobile app and will be paying for the washers/dryers with a debit or credit card, please follow these instructions.
  • If you know the card’s balance and it is $2.00 or less, please send a note to Debbie at [email protected] and she will provide a cash refund or start a machine for you.  (Of course, this will need to occur next season.)
  • If you don’t know the card’s balance or the balance is over $2.00, please fill out the attached form with your mailing address and mail it along with the laundry card(s) to the address shown on the form to request a refund check from CALECO.

Please include your phone number regardless of the refund method in case CALECO has any questions about your card(s) or mobile account.

The instructions for creating an account on the mobile app have been attached to this post as well.  The Laundry Room Code for Old Stagecoach is CAL6123.
 
Please reach out to the Board at [email protected] if you have any additional questions.

Thanks.

laundry_card_refund_request_revised.pdf
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