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Dear Homeowners ... The Laundry Room is now officially open. We had a delayed start as some of the washer hoses were leaking, but the vendor has since returned and made the necessary fixes.
As noted at the end of last season, the Laundry Room was converted to a new payment system. Laundry cards can no longer be used. Instead, you will pay directly at each machine via a credit/debit card or by using a mobile app on your smartphone. To pay by debit or credit card, place your card into the top slot of the reader with the card’s chip facing down. The screen on the reader will show various prompts as your payment is processed. This can take up to a minute to complete as your card is validated. Please be patient. Only remove your card when the screen acknowledges your payment and you are able to select the washing machine cycle or see that your dryer has 60 minutes of time. (For the dryers, you can add additional time for a fee by reinserting your card.) To pay with an app on your smartphone, see the attached instructions to install and use the CALECO CleanMobile app. You will automatically be given a $5.00 credit for utilizing the app. Additionally, the app will alert you with a text message when the washer or dryer cycle is complete … if you choose to enter your cellphone number. You can also report problems with the machines and request a refund within the app. Important Note: When using the app to pay for the dryers, you will be asked if you want to extend the time immediately after you pay for the initial 60 minutes. Be sure to hit “Cancel” if you don’t need the additional time. Instructions on both methods of payment are posted in the Laundry Room. Note: If you have a balance remaining your old laundry card, please email the Board at [email protected] for instructions on obtaining a refund. As always, thank you in advance for your cooperation and understanding. Comments are closed.
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